Built by therapists, for therapists
At Note Designer, everything we build is shaped by the real needs of mental health professionals. From secure data handling to intuitive workflows and optional AI, our platform puts you and your values first.
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Our Mission
At Note Designer, our mission is simple: to make clinical documentation easier, faster, and more aligned with the real needs of mental health professionals. As clinicians ourselves, we understand how overwhelming paperwork can be and we’re here to make it easier, more efficient, and clinically meaningful—so you can stay focused, organized, and confident in your care.
That’s why we built Note Designer to be intuitive, efficient, and fully customizable. Every feature is designed to support your workflow without adding complexity. We believe in practical tools, transparent pricing, and a platform that respects your time and energy. No hidden fees, no bloated features—just a clean, reliable experience that works.
As a family-run, clinician-led company, we’ve grown by listening to feedback from the therapists we serve. Your ideas shape our updates, and your needs guide our development. We’re here to help you thrive—not just manage.
Our Vision
Our vision is to empower mental health professionals through technology that respects their expertise and values their time. We imagine a future where documentation isn’t a daily hurdle but a seamless part of good care—ethical, easy, and built for the way clinicians really work.
Note Designer will always remain independent and clinician-led. In an industry increasingly dominated by corporations and investor-backed platforms, we’re committed to staying personal, grounded, and deeply connected to our users. Your voice matters here—and always will.
We aim to grow not by chasing trends, but by building trust. Our vision is to keep evolving through real feedback, creating tools that feel like they were made just for you. Because when therapists are supported, the entire profession moves forward.
Our Story
Note Designer was founded in 2013 by Patricia and Mark, a husband-and-wife team of psychologists. Patricia, with over 25 years of experience in private practice and supervision, knew firsthand the stress that comes with clinical documentation…blank pages, endless drafts, and second-guessing every line.
After years of dealing with these challenges and supervising students through the same struggles, Patricia set out to build a better way. With input from colleagues, professional guidelines, and a clear goal to simplify documentation, Note Designer was born.
Since then, the software has evolved tremendously. We launched our online version in 2020, expanded it in 2022 to support SOAP, BIRP, DAP, couples therapy, child therapy, risk assessments, and more, and most recently introduced an optional, HIPAA-compliant AI assistant to enhance your workflow. With input from our fellow clinicians, we have also added more note types (addiction counselling, family therapy, supervision notes, group therapy notes etc.) and now support over 20 therapeutic approaches!
We’ve helped thousands of clinicians worldwide – and after over a decade in the field, we’re more committed than ever to supporting your practice.
Giving Back to the Community
We’re committed to making a difference beyond our software. A portion of our profits is donated to mental health charities focused on increasing accessibility to care. We also support therapists-in-training by offering free educational resources to training institutes and their students.
Our Perspective
If you’ve ever struggled with organizing your therapy notes, you’re not alone. Note writing is a critical part of ethical practice, but it’s also time-consuming and draining. We created Note Designer to ease this burden—so you have energy left for other aspects of your practice and your life.
Meet the Founders
Patricia C. Baldwin,
Ph,D., Clinical Psychologist
Patricia is a clinical psychologist, psychoanalyst, and co-founder of Note Designer. A practicing clinician since 1995, she has also taught university courses in clinical psychology, gender studies, psychopathology, and art therapy counseling.
Her clinical expertise includes trauma, somatic experience, and psychotherapy process, with published work in gender, childhood trauma, and psychotherapy process research. She serves on the National Ethics Committee of the Canadian Psychoanalytic Society and is the author of a widely used book on clinical documentation—born from her years of clinical practice and supervising trainees and colleagues. Outside of her professional work, Patricia enjoys playing guitar, piano and song-writing as well as running and yoga.
Patricia brings together clinical depth, ethical insight, and a commitment to reflective practice to help make Note Designer a tool that truly supports the heart of therapeutic work.
Mark Baldwin
Ph.D. Psychology
Mark is a social-personality psychologist, Professor Emeritus at McGill University, and co-founder of Note Designer. His academic work focused on interpersonal cognition, self-esteem, and attachment, and he was chair of McGill’s Ethics Committee, where he oversaw the development of the university’s human subjects research ethics policy.
He supervised a number of clinical psychology students and their most recent research has been in the areas of implicit bias, cognitive training, and addressing implicit anti-fat attitudes. His publications include research on cognitive training techniques aimed at reducing stress and improving emotional resilience.
Before his academic career, he co-developed and co-hosted the award-winning children’s TV series Camp Cariboo. Mark brings together a passion for psychological research and creative problem-solving to make Note Designer a thoughtful, user-centered tool that blends scientific insight with everyday clinical practicality.
What therapists are saying
Outstanding Customer Support
FAQs
We know therapists value clarity and control. Here are some of the most common questions about Note Designer to help you feel confident before getting started.
Absolutely. We offer a 30-day money-back guarantee so you can try Note Designer risk-free. If you’re not satisfied for any reason during your first 30 days, you can request a full, unconditional refund of your initial payment — no questions asked. Just email us at info@notedesigner.com, and we’ll take care of it.
All our online sales are handled by Fastspring, a world leader in e-commerce and the retail partner for thousands of online companies internationally. Fastspring securely handles your credit card information and billing (using industry-standard encryption to protect the confidentiality of your personal information); we at Note Designer then set up your user account and ensure access to the program. Billing is automatically done either monthly or annually. The merchant of record is Fastspring’s office in the United States, and pricing is therefore in US dollars with conversions applied for other currencies that take into account the typical range of currency exchange fluctuation over time. If you need it, their W-9 information can be found here.
Note Designer is licensed on an individual user basis. Each license provides access for one clinician, with full use of all features and customization tools. In the case of a group subscription, licenses can be transferred from one user to another (e.g., if clinic personnel change over time). You can review our full License here. This document outlines the terms of use, privacy protections, and your rights as a subscriber.
If you’ve forgotten your password, resetting it is quick and easy. Simply go to the login page (accessible from the top right corner of our website) and click the “Forgot Password?” link. Enter the email address associated with your account, and we’ll immediately send you a secure link to reset your password.
If you don’t see the email within a few minutes, be sure to check your spam or junk folder. Still having trouble? Reach out to us anytime at info@notedesigner.com — we’re here to help.
At Note Designer, we pride ourselves on offering personalized, responsive customer support — provided by real humans who truly understand the work you do. As a clinician-founded company, we know how important it is to feel heard, supported, and respected, especially when it comes to the tools you rely on every day.
When you reach out to us, you’re not speaking to a bot or navigating a help desk maze. You’re connecting with fellow professionals who care about your experience and are committed to helping you succeed. Whether you have a technical question, need help customizing a template, or just want to offer feedback, we’re here — and we listen.
In a time when automated support is the norm, our users consistently tell us how refreshing it is to get fast, thoughtful, and human responses. Your feedback truly shapes how we grow, and we’ll always do our best to help you feel supported every step of the way.
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